Problems Placing an Order

If you are having trouble getting an order to go through please carefully review all details in the fields at checkout.

Please also be sure that you are entering the proper name and billing address that is associated with the card that you are using, if you get a decline it is often because there is a mismatch.

If you have verified all of the information is correct, and are still having trouble, we are more than happy to assist you. Please contact us via email at Order@cherrytreebeads.com or call us at (828)581-0500.