Privacy Policy

Last updated: July 1, 2026

Cherry Tree Beads respects your privacy. This Privacy Policy explains how we collect, use, and protect your information when you visit our website, place an order, create an account, sign up for emails or text messages, or contact us.

By using our website, you agree to the collection and use of information described in this Privacy Policy.

Information We Collect

When you visit our website, we may collect certain information automatically, including your IP address, browser type, device information, pages viewed, date and time of visit, referring website, and general website activity.

When you place an order, create an account, sign up for emails or SMS/text messages, or contact us, we may collect information you provide, including:

Name
Email address
Phone number
Billing and shipping address
Order history
Account information
Payment information

Payment information is processed securely through our payment providers. Cherry Tree Beads does not store complete credit or debit card numbers on our systems.

How We Use Information

We use the information we collect to:

Process and ship orders
Process payments and refunds
Provide customer service
Respond to questions and requests
Send order confirmations and shipping updates
Improve our website and shopping experience
Prevent fraud and protect our website
Send marketing emails, if you have subscribed
Send SMS/text messages, if you have opted in
Share product updates, sales, promotions, and new arrivals
Personalize content, advertising, and product recommendations

Email Marketing

If you sign up for our email list, we may send you emails about new arrivals, sales, promotions, product updates, jewelry-making inspiration, and other Cherry Tree Beads news.

You can unsubscribe from marketing emails at any time by clicking the unsubscribe link included in our emails.

SMS/Text Messaging

If you opt in to receive SMS/text messages from Cherry Tree Beads, you agree to receive recurring automated marketing text messages, including promotions, new arrivals, cart reminders, and other updates.

Consent is not a condition of purchase. Message frequency varies. Message and data rates may apply. You can reply STOP to unsubscribe or HELP for help.

Cherry Tree Beads's website uses cookies to help keep track of items you put into your shopping cart, including when you have abandoned your cart. This information is used to determine when to send cart reminder messages by text message or email if you have opted in.

We will not share your SMS opt-in information or SMS consent status with third parties for marketing or promotional purposes. We may share this information with service providers who help us operate our messaging program, including platform providers, phone companies, and vendors who assist with delivering text messages.

Cookies & Tracking Technologies

Our website uses cookies and similar technologies to help improve your shopping experience. Cookies may help us remember your preferences, keep items in your cart, understand website traffic, personalize content, and measure marketing performance.

Cookies and similar technologies may also be used to determine when a shopping cart has been abandoned by tracking user activity on our website, such as items added to the cart and whether a purchase is completed. This information may be used to trigger reminder communications, including email or SMS messages, if you have opted in.

We may use third-party tools and service providers, including but not limited to:

BigCommerce
Klaviyo
Google Analytics
Google Ads
Meta/Facebook and Instagram
Pinterest
Microsoft Clarity
Payment processors
Shipping providers

You can adjust your browser settings to refuse or delete cookies, but some parts of our website may not function properly without them.

Location Data

We may collect general location information based on your IP address or device settings. This information is used to help us understand where our customers are located, improve website functionality, provide relevant content, and support fraud prevention efforts. We do not use precise GPS location tracking without your explicit consent.

How We Share Information

Cherry Tree Beads does not sell your personal information.

We may share information with trusted service providers who help us operate our business, including website hosting, payment processing, shipping, email marketing, SMS messaging, analytics, advertising, fraud prevention, and customer service.

If we share information with non-affiliated third parties as described above, this excludes text messaging originator opt-in data and consent; this information will not be shared with any third parties.

We may also share information when required by law, to protect our legal rights, to prevent fraud, or in connection with a business transfer such as a merger, sale, or acquisition.

You may:

Unsubscribe from marketing emails using the unsubscribe link in our emails
Opt out of SMS/text messages by replying STOP
Contact us to update or correct your information
Contact us to request access to or deletion of your personal information, where applicable by law

Children's Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13.

Links to Other Websites

Our website may contain links to other websites. Cherry Tree Beads is not responsible for the privacy practices, policies, or content of third-party websites.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last updated” date.

Contact Us

If you have questions about this Privacy Policy or how your information is used, please contact us:

Cherry Tree Beads LLC
204 Railroad Street
Swannanoa, NC 28778

Email: order@cherrytreebeads.com
Phone: (828) 581-0500