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My Order Never Arrived

Please use the tracking information to verify if your package has been delivered, it may still be in transit to you. If the tracking information states that the package has been delivered, and you have not received it yet, please first contact your local post office with the tracking information to see if they are able to locate the package for you. If you need further assistance, please contact order@cherrytreebeads.com or call us at (828)581-0500.